Pet Portrait Artist Commission Information

It’s simple. Just email us with your favourite photos, and let us know which style and size you're interested in. We’ll chat through the details with you, confirm your place on our schedule, and request a deposit to secure your booking. Easy as that.

Clear, high-quality photos are vital for creating a lifelike portrait of your pet. We need to see your pet's eyes clearly and capture their expression - this is the soul of the portrait. Don't worry if you're not sure which photo to use - we are happy to look through several options with you and help you choose the best one for your commission.

Absolutely! We can combine features from several photos if needed to create the perfect composition. Sometimes one photo shows the perfect expression while another captures the ideal pose - we can blend these elements together for the best result.

No problem at all. We’re happy to advise on which of your photos will work best or even combine elements from multiple images. As long as we can clearly see your pet’s features, we can create something truly special.

For portraits featuring multiple pets, we create a computer mock-up first to show you the layout, sizing, and composition. It's much easier to photograph each pet separately, then we digitally arrange them to create the perfect family portrait. We'll send you the mock-up for approval before starting the artwork.

We work on a first-come, first-served basis. Most portraits are completed within 6–10 weeks, depending on our current schedule and the complexity of your commission. We’ll give you an accurate timeframe when you book.

We reply to all enquiries the same day. Whether you're just asking initial questions or ready to commission a portrait, you'll hear back from us quickly with helpful guidance and answers to your questions.

Yes! We love keeping our clients involved in the creative process. We send work-in-progress photos so you can watch your portrait develop from blank canvas to finished artwork. You'll see your pet's personality emerge as we capture every detail, from the sparkle in their eyes to the texture of their fur.

We keep you updated throughout the entire process - from confirming your booking and photo selection, through regular progress updates, to final approval. You'll never wonder what's happening with your commission.

We request a deposit of £100 for the pencils and £200 for the oils, to secure your place on our commission list. This gives you peace of mind knowing your slot is reserved, and you can take time choosing the perfect photos without pressure.

You only pay the final balance after you've seen and approved your finished portrait. We'll email you a photo of the completed artwork for your approval before requesting final payment. Your satisfaction is guaranteed before any final payment is due.

We accept multiple payment methods including bank transfer, PayPal, and major credit cards. International clients can pay in their local currency through PayPal, making the process simple and secure no matter where you're located.

Yes, we offer beautifully packaged gift vouchers that can be sent directly to the recipient or to you. They're perfect for birthdays, anniversaries, or remembering a beloved pet. You can learn more or order one on our gift voucher page.

Yes – we regularly ship portraits to clients in the US, Canada, Australia and beyond. All artwork is carefully packed and tracked. Just let us know your location and we’ll include shipping details in your quote.

Your portrait is carefully packaged for safe shipping using archival-quality materials. We use protective wrapping, sturdy packaging and secure boxing to ensure your artwork arrives in perfect condition, no matter how far it travels.

This is extremely rare due to our careful packaging, but all shipments are fully insured for your peace of mind. In the unlikely event of damage, we'll work with you immediately to resolve the issue and ensure you receive a perfect portrait.